Sales Manager – Epping, Essex

Salary negotiable
Permanent, full-time

Job Title: UK Sales Team Manager (Telesales)

Location: Epping (Based in superb modern offices)
Reports to: Director
Salary: Exceptional salary package (dependent on experience)
Hours: 8:30am to 6pm
Holidays: 20 days

Job description

Established over 50 years ago, we are one of Britain’s biggest suppliers of electrical & mechanical workshop tools and machinery.

The role:

The UK Sales Team Manager will manage, motivate and develop the telesales team selling to our national database of dealers/distributors/stockists. Markets covered include automotive, hire, builders’ merchants, industrial suppliers and many more.

Principle responsibilities and duties:

• Closely managing the internal (office based) sales team and all sales activities within the company
• Motivating staff and leading the team to achieve sales targets
• Interviewing and selecting new members of the sales team
• Carrying out sales training with sales executives
• Ensuring all administration for sales is completed effectively
• Setting sales targets and activity key performance indicators
• Reporting to senior management on sales team KPI’s
• Liaising with other departments within the company
• Chasing leads and following up on opportunities to generate sales with existing, lapsed and new customers

Key skills required:

• Proven track record of successfully managing in-house wholesale telesales teams, ideally selling technical or hard goods to stockists rather than end users
• Experience negotiating wholesale trade agreements with national accounts and buying groups
• Solid experience selling at national level
• Highly motivated with a drive to succeed through strong, e?ective team management and motivation
• Strong time management and multi-tasking skills
• Excellent written and oral communication skills
• Computer literate with Microsoft Office Systems

Benefits:

• Annual salary review
• Bonuses twice yearly
• Company Contribution Pension Scheme
• Life Assurance
• Daily lunch option

Please email your CV to: paul@dynamix-recruitment.co.uk
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Insurance Consultant – Welwyn Garden City, Hertfordshire

£18,000 – £25,000 per annum

Permanent, full-time

The Company:
My client is one of the countries leading insurance brokers with numerous high street branches they do things a little differently to most insurers. They provide the personal touch that’s so often missing from today’s comparison websites and call centres. They have been in business since they were founded in the 1960’s and now boast over half a million-policy holders for all types of insurance.

The Job:
As an Insurance Consultant your role will be to provide first class, professional and diligent client care selling and administering insurance polices offered by the company.

Responsible to:
As an Insurance Consultant you will report to the Branch Manager and will be responsible to the Company, your colleagues, insurers and clients.

Insurance Consultant Skills Required:
• The ability to communicate clearly, positively and effectively both verbally and in writing
• To display a positive and enthusiastic work ethic and style
• To build and develop long-term client relationships
• The ability to listen to clients and identify their needs
• The ability to work effectively and in an organized manner both independently or as part of a team
• The ability to listen to clients and identify their needs
• Reporting to your branch manager, you are responsible to the Company, colleagues, insurers and clients

Principle Duties:
• To sell and administer insurance products appropriate to the needs of the companies clients with both due care and consideration
• To assist the Branch Manager in meeting, and wherever possible exceeding branch objectives
• To exceed client expectations in terms of efficiency, effectiveness and responsiveness through the diligent professional conduct of your duties
• To act in a way as to encourage a working environment free from harassment, bullying and discrimination
• To ensure that the requirements of the companies clients are at the very least always met and to look for further opportunities to exceed expectation
• To embrace and follow all internal procedures on the conduct of the business including complaints and problems
• To take responsibility for your own personal development in terms of enhancing your knowledge and understanding of the products the company offers and in developing your own career within the company
• To assist in the smooth and efficient day to day running of the office
• To share ideas and information with your branch manager
• To act as an ambassador of the company at all times
• To be professional in your relationships with insurers, ensuring a friendly, quality and effective service
• Comply with branch procedures

Please email your CV to: paul@dynamix-recruitment.co.uk

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Sales Account Manager – High Wycombe , Buckinghamshire

£35,000 per annum

Permanent, full-time

Job Title

Key Account Manager Job Purpose: (general)

The role is to provide support to the Head of Sales in growing revenues of our B2B customers. Responsibilities will include managing and developing current key retail accounts, through promotional planning and releasing new products to market, as well as a focus on generating new Business accounts, then working to drive revenues and performance. The role is commercially focused and is the key position to ensuring that the growth and revenue targets are met.

Principal Reports: – N/A

Main Accountabilities: (there may be others)

To ensure that:

  • Managing key retail accounts by ensuring promotional plans are in place well in advance
  • Review daily performance of activity and work with retailers’ buying teams to provide business updates internally and externally
  • Negotiate deals and price changes, ensuring internal margin expectations are met
  • Lead product placement with key retailers to ensure visibility has maximum exposure at key sale periods across our retail partners portfolio.
  • Supply images/copy to Retailers and ensuring the Brand Guidelines are met at all times
  • Creating and uploading first class enhanced content to customer portals ensuring that it is customer focused in order to drive sales.
  • New Business Development including prospecting targets and developing launch packs Optimising spend with BTB partners around promotional activity – included paid advertising on sites such as Amazon
  • Working closely with our Operations team to ensure all Retail orders are effectively processed and stock management is in line with forecasting promotional activity.
  • Cover for team members duties in their absence

Any other tasks, duties and accountabilities appropriate to the job & position. The above points may change and evolve according to the needs of the business

Principal Skills & Attributes Required:

  • Commercially and customer focused to drive results to meet Sales targets across all accounts.
  • Passionate about products and selling the benefits to the customer
  • Working knowledge of Amazon platform (preferred not essential)
  • Ability to create enhanced content on Vendor platforms
  • Good grammar and punctuation skills
  • Design and creative skills (preferred but not essential)
  • Fast learner and then make tasks into their way of working
  • Competent in managing Retail Accounts and meeting demands of UK Retailers
  • Strong Negotiating Skills
  • A desire to develop and grow with the needs of the business
  • Retail Experience (preferred)

Behaviours Required:

  • Passionate and Positive, ‘Can do’ attitude at all times
  • Flexible approach to work and workload
  • Open and honest approach at all times
  • Customer Focused (Both external and internal customers)
  • Team player
  • Supportive

The above Job Description is neither exhaustive nor exclusive and is subject to change.

Along with your ‘Responsibilities & Obligations’ this forms part of your Contract of Employment

Please email your CV to: paul@dynamix-recruitment.co.uk

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Retail Store Manager – Leeds, West Yorkshire

£23,000 – £26,000 per annum

Permanent, full-time

Position: Store Manager

Reports to: Area Manager

Job Purpose: The Store Manager will drive day to day sales growth within the store by successfully leading, developing and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication and maintaining a high standard of store presentation, health & safety, and Customer Service.

Key Responsibilities:

• Sets realistic objectives and targets, leading by example with the appropriate behaviours and impeccable standards of presentation throughout

• Recruits, coaches, develops and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance and HR related processes in a timely manner

• Works well within a team and builds strong business relationships both internally and externally

• Communicates with respect and clearly at all levels using the appropriate methods and language

• With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team

• Pro-actively controls and manages all existing and potential customer data understanding the local market and competition

• Understands and manages KPI performance reporting and follows up by applying the appropriate actions

• Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention

• Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives

• Pro-actively manages all Machine Mart processes and ensures compliance by regular selfassessment using the weekly Store Audit

• With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from

• Demonstrates and encourages exemplary customer service at all times

• Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards • Any other reasonable duties as required

Key Accountabilities:

 Compliance with the Store Commercial & Development plans as agreed with the Area Manager

 Compliance with all Operational Procedures and Policies as determined by the Business

 Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager

 Compliance with the Grey Fleet & Hire car policy as determined by the Business

Required skills

  • Customer Service
  • Power Tools
  • Retail
  • Sales
  • Retail Manager KPI’s

Please email your CV to: paul@dynamix-recruitment.co.uk

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Sales Executive – Watford , Hertfordshire

£22,000 – £30,000 per annum

Permanent, full-time

The position:

My client is in a strong phase of growth and Due to the increased focus on identifying and securing new business in order to achieve aggressive sales targets over the next two years, a vacancy has arisen for a bright and proactive individual to join and help develop the Business Development and Telemarketing function within the marketing team. The ideal candidate will have knowledge and experience of telemarketing and sales and will have a conscientious, resilient and pro-active approach to their work.
The Executive will work closely with, and support both the B2B and B2C marketing function along with the Business Development Team, to contribute to the continued growth and development of our rapidly expanding business.

The right candidate:

Highly motivated and enthusiastic, acting with honesty, integrity, initiative, with a can do attitude. Strong relationship skills with excellent people management abilities are a must. Demonstrating a creative approach to problem solving; and exhibiting a dependable nature. They must be trustworthy and dedicated to supporting our customer’s needs, whilst maintaining a strong commercial sense for the business. They should have a mature outlook and a calm, professional, intelligent manner and work well under pressure.

Key responsibilities:

• Comprehensive understanding of Salary Sacrifice schemes
• Outbound proactive calls to customer base to directly sell car benefit scheme to interested parties.
• Achieve monthly appointment target by calling prospective clients to set
up new business appointments for the business development team
• Compiling weekly reports on telemarketing activity
• Management of prospect data on company CRM system Goldmine to ensure we’re focusing efforts on our ideal target market through campaigns and telemarketing efforts
• Working closely together with the B2B marketing team to ensure all campaigns and events have a comprehensive follow up plan in place (including but not limited to distribution of leads, additional follow up email campaigns, making contact with prospects) ensuring no potential opportunities are lost
• Logging of campaign, event and telemarketing responses on Goldmine

Technical Skills:

• Exceptional telemarketing skills with ability to deliver a tailored sales pitch and secure appointments
• Ability to influence people with excellent questioning and listening skills
• Results driven, persistent and resilient
• Brilliant verbal and written communication skills with strong attention to detail
• Strong organisational and time management skills
• Understanding of CRM systems, reporting and analytics
• Ability to manage external and internal stakeholders
• Strong sense of urgency with a proven ability to plan, problem solve and prioritise
• Ability to work well under pressure
• Self-motivated and proactive
• Full UK driving licence

Employee benefits :

• Employee Benefit Trust
• Pension scheme with employer contributions
• Access to a Childcare Voucher Salary Sacrifice Scheme
• Access to a Cycle to Work Salary Sacrifice
• Health Cash Plan
• Private healthcare insurance
• Dental plan
• Annual Flu Jabs
• Group Life Assurance Scheme
• Generous holiday entitlement with the option to purchase up to 10 additional days.
• Flexible working arrangements.
• Happy Days – a day each month focused on making their employees happy!

Required skills

  • Account Management
  • Business Development
  • Communication Skills
  • Customer Service
  • Sales

Please email your CV to: paul@dynamix-recruitment.co.uk

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Media Sales Executive – Wooburn Green

Position: Sales Executive

Salary: £18,000 basic with min OTE £24,000
Hours: Monday – Friday 9.00 am to 5.00 pm

Media sales is an exciting and fast paced environment, this opportunity is selling print and digital advertising solutions to customers throughout the UK. You will be responsible for providing advertising recruitment solutions for my clients customers and ensuring that their needs are met. You will be customer-focused, have great communication skills and be willing to learn.

THE IDEAL CANDIDATE:

Bright, lively and confident communication skills
Hunger to achieve results
Ability to build rapport over the telephone
Customer-centric solution focused skills
Good IT skills
Desire to build a career

BENEFITS INCLUDE:

You would be joining one of the UKs top Regional media businesses. This is an entry-role that naturally gives you the opportunity to progress through the business. You will be provided excellent training and support to ensure that if you are selected you will be set up to succeed.

In return and on offer is a competitive package which includes a basic salary and monthly bonus. The benefits include 5 weeks annual leave and a contributory pension and life assurance scheme (after qualifying period). A wide range of voluntary benefits include a cycle scheme, childcare vouchers.

Required skills

  • Advertising
  • Communication Skills
  • Sales
  • Selling
  • Exceeding Targets

Please email your CV to: paul@dynamix-recruitment.co.uk

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Sales Executive – Watford

£22,000 – £28,000 per annum

Permanent, full-time

Location

Watford, Hertfordshire

Description

The Company:
My client is a rapidly expanding, award winning, customer service focused company specialising in car benefit schemes. Key to their success is a focus on a simplicity and a passion for providing customer service that is first class. They have a dedicated team of individuals who make up the customer service team and are both dynamic and proactive.

The role:
Due to continued expansion of their customer base, a new vacancy has arisen for a bright and proactive person to join the growing Employee Engagement Team. Working within a small dedicated team within the office you’ll be providing customer service excellence and sales support to the entire business.
Reporting to the Team Leader of Employee Engagement, you’ll work closely with the rest of the Employee Engagement Team and contribute to the continued growth and development of our rapidly expanding business.

The Person:
Highly motivated and enthusiastic, acting with honesty, integrity, initiative, with a can do attitude. Strong relationship skills with excellent people management abilities are a must. Demonstrating a creative approach to problem solving; and exhibiting a dependable nature. You must be trustworthy and dedicated to supporting both the client and their customer’s needs, whilst maintaining a strong commercial sense for the business. You should have a mature outlook and a calm, professional, intelligent manner and work well under pressure.

Key responsibilities:
• Outbound proactive calls to customer base to directly sell the car scheme
to interested parties.
• Monitor workload with a seven day untouched case turnaround
• To deal with a high amount of inbound calls – conversion and follow up so
secure an order.
• Consultative approach to overcoming customer objections
• Dealing directly with customers via phone & email
• Checking and communicating lead-times for motor vehicles
• Arranging bespoke quotations for customers
• To communicate special offers announced by the business to enhance
order count
• Attending driver roadshows and launch events, follow up on feedback and
competitions
• Updating customers on progress of their quote, suggesting alternatives
suitable for their needs
• Assisting customers with initial login and assistance with the ordering
process
• Assist the Supervisor with ad-hoc projects
• Liaise and network with a range of stakeholders, e.g. customers, drivers,
colleagues, suppliers and partner organisations
• Keep up to date with new vehicles on the market and test drive internal
cars to enhance knowledge
• Monitor live chat
Technical skills required:
• Comprehensive understanding of Salary Sacrifice schemes
• Sales experience
• Extensive vehicle knowledge
• Team player
• A proven ability to proactively plan, problem solve and prioritise
• Ability to work well under pressure
• A warm, enthusiastic and outgoing personality
*Self-motivated, driven, strong attention to detail with a flexible approach

Benefits:
• Employee Benefit Trust
• Pension scheme with employer contributions
• Access to a Childcare Voucher Salary Sacrifice Scheme
• Access to a Cycle to Work Salary Sacrifice • Health Cash Plan
• Private healthcare insurance
• Dental plan
• Annual Flu Jabs
• Group Life Assurance Scheme
• Generous holiday entitlement with the option to purchase up to 10
additional days.
• Flexible working arrangements.
• Happy Days a day each month focused on making our employees happy!

Required skills

  • Account Management
  • Business Development
  • Sales
  • Exceeding Targets
  • KPI Reports

Please email your CV to: paul@dynamix-recruitment.co.uk

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Business Development Manager – Watford

£26,000 – £30,000/annum

Location: North London

Salary: £26,000 plus OTE DOE

Together, my clients people and their technology reduce the time and the hassle associated with running a fleet of vehicles. And whilst they offer all the security and reach of a big company, the dedication, support and value for money their customers get makes them feel more like a family business as they care passionately about their clients and their businesses. Here’s what they offer.

Put simply, we’re on a mission to help businesses and organisations more productive through happier employees. We do this by offering a ground-breaking car benefit scheme. It means employees get a brand new car, save money on the tax they pay and not have to worry about the extra expense of running a car. What businesses get are happier employees.

The role:

Due to my clients continued expansion of their customer base, a new vacancy has arisen for a bright and proactive person to join the Business Development Telesales Team. Working within a small dedicated team of four within the office you’ll be providing business development and sales support to the business development team. Reporting to the Business Development Director, you’ll work closely with all the Sales and Marketing Teams towards the continued growth and development of our rapidly expanding business.

Their development approach is a continuous evolving one as they embrace new technologies and if it makes sense for the business then they use it. The always start with Open source tech and encourage community interaction. If we can add something to the community, we will.

The right candidate is

Highly motivated and enthusiastic, acting with honesty, integrity, initiative, with a can do attitude. Strong relationship skills with excellent people management abilities are a must. Demonstrating a creative approach to problem solving; and exhibiting a dependable nature. You must be trustworthy and dedicated to supporting my client’s and their customer’s needs, whilst maintaining a strong commercial sense for the business. You should have a mature outlook and a calm, professional, intelligent manner and work well under pressure.

Key responsibilities

• This role will expect the candidate to both manage the team while having their own monthly call and appointment target to achieve

• Achieve monthly appointment target by calling prospective clients to set up new business appointments for the business development team

• Compiling weekly reports on telemarketing activity

• Management of prospect data on company CRM system Pipedrive to ensure they are focusing efforts on their ideal target market through campaigns and telemarketing efforts

• Working closely together with the B2B Marketing Team to ensure all campaigns and events have a comprehensive follow up plan in place (including but not limited to distribution of leads, additional follow up email campaigns, making contact with prospects) ensuring no potential opportunities are lost

• Logging all activities, calls and actions on our company CRM tool Pipedrive

• Coaching telemarketing team members through dedicated call coaching sessions

• Manage 1:1s with team members to motivate them and resolve any issues

• Implement and manage the quality control and qualification of all appointments made – listen to all calls to qualify them before communication to the company

• Manage ongoing training of current team members

• Assist with the telemarketing recruitment process

Technical skills required

• Understanding of all my clients products and services

• Exceptional telemarketing skills with ability to deliver a tailored sales pitch and secure appointments

• Ability to influence people with excellent questioning and listening skills

• Proven ability to exceed targets

• Brilliant verbal and written communication skills with strong attention to detail

• Experience of man management to cover; 121s, appraisals, training, and motivation to succeed and excel targets

• Strong organisational and time management skills

• Understanding of CRM systems, reporting and analytics

For more information please forward a copy of your CV to: paul@dynamix-recruitment.co.uk

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Sales Executive – Thame, Oxfordshire

£21,000/annum

Are you passionate about Cars and have experience in generating Sales Leads?

Then look no further!

Working for a leading automotive brand we are looking to recruit professional, enthusiastic staff to join our successful Contact Centre here in Thame.

The purpose of this role is to generate high quality, fully qualified leads for test drive for vehicles by calling a database of existing and potential customers who have requested brochures. As a representative for our leading automotive brand the role will require you to develop a sound understanding of all their products and services and to fully embrace their brand values, offering insight and an experience to each customer that is unique.

You will engage with all customers to gain a full understanding of their requirements in a skilful and professional manner in line with stringent quality standards.

You should:

  • A proven track record of delivering to sales/leads and decision maker contact targets
  • Evidence of achieving or exceeding quality and compliance scores
  • A high level of motivation and the ability to build relationships with customers based in our Thame contact centre and the automotive dealer network
  • Excellent rapport building and conversational skills
  • Passionate & confident
  • Able to capture accurate data within agreed parameters
  • An interest in automotive would be highly desirable

We offer:

  • Salary – Up to £21,000 + Bonus DOE
  • Hours between 8am –  10pm Monday – Friday on a rota basis
  • Saturday’s between 8am – 5.30pm (1 in 3 weekends with a day off in Lieu during the week)
  • 37.5 hours per week permanent contracts

•     Free parking onsite

•     22 days holiday + BH (Increasing a day a year capped at 31)

•     Sports and Social club

•     Onsite restaurant

•     Other flexible benefits after successful probation

•     Personal development programmes

Please email your CV to: paul@dynamix-recruitment.co.uk

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Recruitment Executive – Thame, Oxfordshire

£20,000 – £22,000/annum

Purpose of role

To take responsibility for the recruitment of personnel across all channels on behalf of my client groups and internal teams, enabling the company and its clients to meet their business objectives.

You will provide a professional and efficient service to clients and candidates and establish strong working relationships with your key internal contacts within the client groups you are working with.

Accountabilities

1. Plan and manage your own workload using the tools available, following company administration procedures ensuring that all deadlines, service levels and quality standards are met.

2. Obtain full brief from hiring managers when receiving a new vacancy, ensuring that all the details are correct, and you fully understand the type of candidate they are looking for.

3. Attract candidates using all the available tools and resources Screen, identify and put forward candidates by matching their skills, experience, geography and desire for job to client-specific requirements.

4. Arrange interviews with hiring managers. Requesting venues, confirming to hiring managers and sending confirmation to candidates and confirming them again prior to interview. 5. Working with line manager to regularly review which recruitment methods are working in order to make recommendations for future vacancies.

6. Maintain high administration standards, ensuring all information is updated accurately and communicate promptly within the expected timescales.

7. Handle enquiries from candidates and your internal clients promptly and effectively.

8. Attend field visits and interviews when required to develop a better understanding of your internal clients and the roles you are recruiting

Person Specification

Knowledge, experience and relevant qualifications for this role:

• Resilient and tenacious attitude • Experience in a role that involved being on the phone and communicating professionally with candidates or customers • Client or customer handling experience essential • Previous experience of dealing with multiple tasks, with high levels of admin • Able to manage self and time in order to deliver • Competent PC skills

The type of person who would enjoy this role would…

• Thrive on being busy and achieving • Have the ability to persuade and influence, and overcome objections • Show resilience, rising to the challenge and able to take on and learn from feedback • Be a team player, but also strive to meet personal targets • Enjoy working in a fast-paced environment with ever changing priorities • Work in an organised manner, able to manage own workload and replan to accommodate new priorities • Be creative and a problem solver – asking questions and seeking better solutions • Be confident and effective at communicating at all levels

Role Competencies

Administration • Chases outstanding information, ensuring completeness and resolving queries. • Completes all administration tasks, OTIFNE (on time in full no errors); checks their work thoroughly • Consistently adheres to all departmental and office procedures and systems, including quality systems and company policies (e.g. acceptable use policy, ISO900) • Maintains appropriate filing systems • Uses appropriate templates for drafting correspondence and producing basic reports • Uses correct cost codes for on-charging all appropriate activity, e.g. photocopiers, printing, hospitality

Information Technology • Can use all relevant databases, maintaining accuracy and data integrity • Complies with the full content of the Acceptable Use Policy • Understands and uses the approved Email etiquette procedures and manages Inbox effectively • Uses all company equipment and machinery appropriately and to departmental standards (e.g. answer all phones within 3 rings) • Uses all relevant electronic applications with confidence

Planning and Organisation • Effective management of diary and emails of self and others if applicable (i.e. Manager) • Manages own Inbox and responds to emails and queries in a timely manner. • Manages own time effectively and is punctual for meetings and appointments. • Manages own time effectively, avoiding distractions and focusing on priorities. • Organises resources to achieve goals and improve own effectiveness. • Plans and prepares adequately before meetings. • Plans and prioritises to complete all work to agreed timescales and in line with business goals. • Plans, prepares and documents business activity in line with KRA’s. • Uses electronic organisational tools to their full potential, e.g. uses electronic calendar and makes available to all end users

BEHAVIOURAL

‘Cares’ – about the business • Acts with fairness and respect to others and shows tolerance • Demonstrates integrity (e.g. respects confidentiality and acts in best interest of company) • Embraces the ‘spirit of the client’ • Takes time to be personally helpful and constructive to others, coaching and supporting where necessary • Understands business/ financial impact of own actions (e.g. failure to deliver. ‘right first time’) and minimises commercial footprint (e.g. printing, expenses, overheads)

‘Cares’ – Me • Gives it a go, however difficult it may seem • Manages own anxieties and appears confident to others • Seeks and accepts feedback positively, committed to personal development plan • Seeks opportunities for personal development • Understands own motivations and able to identify when these are not being met.

‘Focuses’ – Customer Focus • Keeps clients informed of progress and problems and proactively manages expectations • Provides a friendly and positive service and deals with customers in a confident and professional manner • Responds quickly to client needs and feedback (both internal and external clients) • Seeks to improve products, services or processes for clients

Please email your CV to: paul@dynamix-recruitment.co.uk

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